Help & Service

Duvet-König

We are here for you – fast, personal & professional

Do you have questions about duvets, pillows, bed linen, fitted sheets, or your order? Our team is happy to assist you – via phone or email.

Free consultation Fast response Shipping from Swiss warehouse Showroom Emmenbrücke (LU)

Quick help – the most common topics

Advice on duvets & warmth levels

Summer, winter, or 4-season? We help you choose the right duvet based on room temperature and warmth needs.

To duvets

Pillows & neck comfort

Soft, medium, or firm – and what height? Perfectly tailored to back, side, or stomach sleepers.

To pillows

Sizes & fit

Swiss sizes, covers, fitted sheets: We support you in making the right choice for mattress height and pillow shape.

To fitted sheets

Orders, delivery & shipping

Information on delivery time, shipping from our Swiss warehouse, tracking, and shipping costs. If you have questions, our team is ready to help.

To delivery & shipping

Frequently Asked Questions (FAQ)

How do I find the right pillow for my sleeping position?
Basic rule: Side sleepers usually need more support (height/firmness), back sleepers moderate support, stomach sleepers prefer flatter/softer pillows. We offer free consultation – by phone, email, or in our showroom.
Which duvet warmth class is right for me?
Room temperature, individual warmth sensitivity, and material (e.g., down, fiber) are decisive. For maximum flexibility, 4-season duvets are popular. We help you choose the optimal solution.
Are the products suitable for allergy sufferers?
Depending on the product category, we carry low-maintenance and allergy-friendly options. Please check the product description or ask us directly.
Where can I find care instructions (washing, drying, temperatures)?
Detailed care instructions can be found on the product page or on the label. For quick recommendations (e.g., 60 °C, tumble dryer safe), we are happy to assist.
Can I view or test products in the showroom?
Yes. In our showroom in Emmenbrücke, you can compare different duvets and pillows and test them in person. Monday to Friday 08:00–17:00, Saturday by appointment.

Need quick help?

We provide free consultation – personal, professional, and direct.